Refund Policy

Last Updated: Aug 06, 2025

1. Our Commitment At My-Communication Academy, we are dedicated to providing a high-quality and effective learning experience. This Refund Policy outlines the terms and conditions under which refunds are processed, in compliance with European Union consumer protection standards.

2. Right of Withdrawal (14-Day Cooling-Off Period) In accordance with EU law, you have the right to withdraw from your course purchase within 14 calendar days from the date of your transaction without providing a reason. If you exercise this right, you are entitled to a full refund of the fee paid.

3. Eligibility for a Refund To be eligible for a full refund under the 14-day cooling-off period, you must:

• Submit your refund request within 14 days of the original purchase date.

• Not have completed more than 25% of the course content. Accessing a significant portion of the material is considered consumption of the service.

4. How to Request a Refund To request a refund, you must send a clear, written request to our dedicated support team.

• Email: [email protected].

• Required Information: Please include your full name, the email address used for registration, the course title, and the order/transaction number.

We will process your request within 7-10 business days. Once approved, the refund will be issued to your original payment method.

5. Applicable Courses This refund policy applies specifically to the following courses:

• Integrated Telecommunications Engineering Course

• Wireless Communications Course

• Optical Transmission Course

• Microwave Transmission Course

6. After the Cooling-Off Period After the 14-day period has expired, you are no longer eligible for a refund. We believe this period provides sufficient time to evaluate the course and our platform. Exceptions are not granted beyond this timeframe.

7. Contact Us For any questions regarding this Refund Policy, please contact us at [email protected].